Meet Our Staff

Management

  • Tom Hite

    Tom Hite

    General Manager

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    Tom Hite

    Tom Hite

    General Manager

    I’m Tom Hite, General Manager at Land Rover Easton, and I’m thrilled to join this incredible brand. Working with the Germain Family of Dealerships since 2021, most recently at Germain BMW in Naples, I’m committed to delivering exceptional customer service here in Columbus.

    As a native of Euclid, Ohio, returning to the Midwest feels like a rewarding adventure. I’m taking over from Austin Germain, who has transitioned to lead Mercedes-Benz of Easton. Rest assured, our dedicated team remains focused on providing you with top-notch service.

    To enhance your experience, we’re expanding our inventory and improving our service capabilities. I invite you to visit us and explore the latest Land Rover models and I thank you for your loyalty to Land Rover Easton. I look forward to meeting you!

  • Anthony Akrouche

    Anthony Akrouche

    General Sales Manager

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    Anthony Akrouche

    Anthony Akrouche

    General Sales Manager

    Hi, I’m Anthony Akrouche, client advisor for Land Rover of Easton. Joining the Germain team in July 2019 I’m excited for this new adventure in the auto industry. I believe my experience in sales, customer service, and management will assist me in providing our guests with the ultimate experience. I believe reputation is everything and am thrilled to be a part of a customer-centric team that is dedicated to customer satisfaction. Born in Columbus, OH I was raised in Lebanon and Columbus. I graduated from Central Crossing High School and Columbus State. When I’m away from the dealership I enjoy hanging out with my wife and family. I also enjoy a good cigar occasionally or I’ve been known to paint, sketch, and draw.  My superhero alter ego would have to be Batman. He’s well-tailored and drives a cool car. My most enjoyable vacation place is in Madrid Spain, I found there to be plenty to see and do. The full-size Range Rover has caught my eye, it has kept its heritage over the years. I’m looking forward to meeting you and assisting you with what catches your eye.

  • Dean Smith

    Dean Smith

    Sales Manager

    Dean Smith

    Dean Smith

    Sales Manager

  • Neil Gallagher

    Neil Gallagher

    Service Manager

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    Neil Gallagher

    Neil Gallagher

    Service Manager

    Hello, I’m Neil Gallagher, service director for Land Rover of Easton. My automotive career began in December 1981, and I joined the Germain team in 2018 transitioning to my current role in July 2023. My focus is to always deliver an outstanding experience that creates loyalty beyond reason. My wife and I have two children and away from work I enjoy being outdoors enjoying all that nature has to offer. I look forward to seeing you in our service drive.

  • Seth Holmes

    Seth Holmes

    Parts Manager

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    Seth Holmes

    Seth Holmes

    Parts Manager

    Hello, I’m Seth Holmes, Parts Manager for Land Rover of Easton. My automotive career began in June of 2007 and I joined the Germain team in April 2021. I strongly believe that to create a positive guest experience you just need to provide the level of service you would expect to receive. Born and raised in Waldo, OH it of course is the home of the famous bologna sandwich at G&R Tavern. If you haven’t been you should visit. I relocated to the Columbus area in 2009. Away from work, I enjoy spending time with friends and family on the golf course or on the lake. My favorite vacation escape was in Kailua-Kona, Hawaii for the beaches and beautiful weather. I’m quite fond of the Defender, its capability for off-roading while also being luxurious is something I see myself enjoying. I look forward to meeting you and assisting you with your parts needs.

  • Mike O'Brien

    Mike O'Brien

    Finance Director

    Mike O'Brien

    Mike O'Brien

    Finance Director

  • Lauren Germain

    Lauren Germain

    Social Media-Public Relations Director

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    Lauren Germain

    Lauren Germain

    Social Media-Public Relations Director

    My name is Lauren Germain. I’m the Social Media-Public Relations Director for Jaguar Land Rover of Easton. I started in the automotive industry in August 2017 transitioning to JLR when we opened in late 2018. My prior experience and education give me a great advantage in this role. I graduated from Bishop Watterson and Miami University where I earned my degree in Social Media Design. Our commitment to always putting the customer first is at the forefront in all that I do. Away from the dealership I enjoy Blue Jacket games, Pilates and spending quality time with my husband Austin. We enjoy island vacations and I find my favorite is Bora Bora, it’s unlike any other place on earth. The beauty is enhanced while I relax and enjoy any music by Drake. No one knows but I always wanted to be on SNL. Who knows maybe one day you’ll see me on there doing some impersonations that I enjoy doing. Of the lines we represent I gravitate to the Range Rover Defender. It’s a classic staple of the brand and my dream car.  We all welcome you to JLR and I look forward to personally meeting you.

  • Darien Dennis

    Darien Dennis

    Client Relations Manager

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    Darien Dennis

    Darien Dennis

    Client Relations Manager

    Hi, I’m Darien Dennis client relations manager for Jaguar / Land Rover of Easton. My automotive career began in 2012 and I transitioned to the Germain team in May of 2020. I developed my customer relations skills over the years and have learned different ways to make a positive experience for our customers. I believe that listening and communicating in a positive manner are the keys to a successful experience. I was born and raised in Lima, OH but spent the past 25 years in Chicago. I enjoyed growing up in Northwest Ohio and being able to watch the Cleveland Browns every weekend during football season. I graduated from Allen Easton High School and attended the College of DuPage for my certification in Real Estate. My husband, Tim, and I relocated to the Columbus area to escape the high cost of living in Chicago and to be closer to my family. In my free time, I enjoy reading nonfiction and traveling. However, if I could be any fictional character, it would be Miss Truly because she was very refined but with an adventurous spirit. My favorite vacation getaway is Europe because I’m fascinated by the different cultures you encounter throughout the continent. I look forward to meeting you and helping you find your favorite vehicle.

  • Loralee Trapp

    Loralee Trapp

    Director of First Impressions

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    Loralee Trapp

    Loralee Trapp

    Director of First Impressions

    As Director of First Impressions for Jaguar Land Rover of Easton, I’m Loralee Trapp. I have been with the Germain dealerships since 2008 and have 20 plus years of customer service experience. I was excited to join the JLR team in 2018 for the launch of our new brands. I’m focused on making sure each customer feels welcomed. We want you to feel like a part of our family and we work hard to meet your needs. I believe listening closely to our customers is key to our success to provide quality service. Being from Old Washington, OH I enjoyed growing up on a farm. I graduated from Buckeye Trail High School and entered the work force. When I’m not at work I enjoy spending time with my son Brantley and my family. Kitty Hawk, NC is my favorite vacation that I have taken. It was a first family vacation in a long time. I enjoyed all of us being together on the beach and the family time we had.  I look forward to your visit.

Sales

  • Robert Eisenbach

    Robert Eisenbach

    Client Advisor

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    Robert Eisenbach

    Robert Eisenbach

    Client Advisor

    I’m Robert Eisenbach, Sales Consultant for Jaguar Land Rover of Easton. In Aug 2014 I joined the automotive industry. I have been with JLR since 2014. Prior to the auto industry I owned my own business. As a business owner I look at the whole picture from consumer to owner.  I believe success at any level depends on our ability to treat others as we want to be treated and putting our customers first. Being from Newark, OH I like being from a small town and it’s was a great place to raise our family. My wife Barbara and I have two adult children R.L. and Eric. I enjoy spending my free time with my family and restoring vintage cars and motorcycles. My wife and I enjoy vacationing anywhere our children are located. No one knows but I went to design school to learn pattern making. I also can weld/ paint / restore cars and motorcycles. The Range Rover Sport is the model I lean toward. It’s a great daily drive with lots of power and sound. I look forward to combining my passion for people, autos and design to help you find your perfect ride!

  • Sherik Gibbs

    Sherik Gibbs

    Client Advisor

    Sherik Gibbs

    Sherik Gibbs

    Client Advisor

  • Brian Reynolds

    Brian Reynolds

    Client Advisor

    Brian Reynolds

    Brian Reynolds

    Client Advisor

  • Brian Shea

    Brian Shea

    Client Advisor

    Brian Shea

    Brian Shea

    Client Advisor

  • Isaac Selvey

    Isaac Selvey

    Client Advisor

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    Isaac Selvey

    Isaac Selvey

    Client Advisor

    Isaac Selvey joined the Land Rover team in May 2024 in the role of client advisor. Isaac is looking forward to working with our sales team and putting his expertise to work. The more you tend to be able to help others, the more you’re able to help yourself; is his philosophy when it comes to customer service. Being from Mansfield, OH he’s a graduate of Lucas High School, 40 kids in his class, and The Ohio State University. Relocating to the Columbus area in 2019 Isaac stays busy working out and self-improvement (mind, body, and spirit) and his hidden talent in video games which he’s too good at. His fictional character’s alter ego would be a Jedi, they use the Force!! As far as vacation escapes go, his favorite was his first out-of-state excursion to Scottsdale, AZ. The Range Rover full-size Autobiography is his favorite of the line, it speaks for itself for why.

  • Betty Jo Reed

    Betty Jo Reed

    Receptionist - Part Time

    Betty Jo Reed

    Betty Jo Reed

    Receptionist - Part Time

  • Garrett Lafferty

    Garrett Lafferty

    Concierge

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    Garrett Lafferty

    Garrett Lafferty

    Concierge

    Hello, I’m Garrett Lafferty, concierge for Land Rover of Easton. Joining the Germain team in November of 2023 I bring a customer-centric focused mind frame and a work-hard attitude, keeping in mind that the customer is always right when I set forth to perform my job duties. Born in Raleigh, NC, I was raised in New Albany, OH, and graduated from New Albany High School. When I’m away from work I enjoy golf and more golf. Outside of that, you might catch me cheering on my Cleveland Browns. My fictional character alter ego is Maverick from Top Gun and I enjoy listening to Morgan Wallen’s Whiskey Glasses. Bald Head Island, NC has been a favorite vacation escape, throughout the years. Some fun facts about me; I play the piano, do origami, and have never had ice cream or soda. The Defender 130 is my favorite of the line. I look forward to meeting you when you stop by the dealership.

  • Evan Smith

    Evan Smith

    Concierge

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    Evan Smith

    Evan Smith

    Concierge

    My name is Evan Smith, and I joined the Germain team in January 2026 in the concierge position. My career in the auto industry began in May 2024. I take pride in being detail-oriented and highly organized, with a strong focus on customer service and clear communication. I thrive in fast-paced environments where effective time management and multitasking are essential to delivering a high-quality experience. My focus is to ensure customers have an outstanding experience and are satisfied with the company and my work. Born and raised in Columbus, OH, I graduated from Big Walnut High School. When I’m not at work, I enjoy spending time with friends and going to car shows. I look forward to meeting you when you visit us here at Germain.

  • Troi Williams

    Troi Williams

    Concierge

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    Troi Williams

    Troi Williams

    Concierge

    Hi, I am Troi Williams concierge for Land Rover of Easton. My automotive career began in 2005 and I transitioned to the Land Rover team in 2020. My overall commitment is to make sure our customers are truly satisfied with my work and the company. Born and raised in Sandusky my favorite thing is Cedar Point. In my free time, I enjoy riding my motorcycle and my favorite vacation was in New Orleans I loved the culture. The Jaguar I-Pace is my favorite of the line for its design. I look forward to meeting you when you visit us.

Service

  • Michael Fagan

    Michael Fagan

    Service Advisor

    Michael Fagan

    Michael Fagan

    Service Advisor

  • Mike Harris

    Mike Harris

    Service Advisor

    Mike Harris

    Mike Harris

    Service Advisor

  • Ryan Tincher

    Ryan Tincher

    Service Advisor

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    Ryan Tincher

    Ryan Tincher

    Service Advisor

    My name is Ryan Tincher and I joined the Germain team here at Jaguar Land Rover of Easton as a Parts Advisor in January 2019. I feel that my background working on a production line in a bottling plant will help me succeed in my new adventure in the auto industry. My goal is to always maintain a caring and professional attitude, treat everyone with respect and provide our guests with a quality experience. I’m from the Columbus area GO BUCKS! In my high school days, I was a Cruiser, graduating from Groveport Madison High School. My wife Madison and I have three children Sophie, Sutton and Stella. Having three children keeps us active however I do find time to enjoy playing softball or watching sports. The Range Rover Sport all black is my favorite model. It’s the perfect ride for my family.

  • Kimberly Knight

    Kimberly Knight

    Service Administrator

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    Kimberly Knight

    Kimberly Knight

    Service Administrator

    I am an Arizona State Sundevil with over 20 years of experience delighting customers as a manager in the food service/ hospitality industry. I am proud to have moved on to delighting customers in the automotive industry! While the product has changed, the philosophy has not: treat people the way they want to be treated and find ways- big and small- to delight the individual customer, honoring and affirming their values, and ensuring their complete satisfaction in every interaction. I joined Germain in 2019 and am excited to continue my journey with the company here at Land Rover of Easton. 

  • Brian Noeth

    Brian Noeth

    Shop Foreman

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    Brian Noeth

    Brian Noeth

    Shop Foreman

    Hello, I’m Brian Noeth. I joined the Germain team in January 2019 as a Certified Technician for Jaguar Land Rover of Easton, bringing with me an automotive career that began in 1998. My entire automotive career has focused on the luxury brands. I believe to achieve superior customer satisfaction I need to put myself in our guests place and treat them and their vehicle the way I would want to be treated. Originally from Columbus, I enjoy that small town atmosphere with the big city opportunities. I graduated from Brookhaven HS and attended classes at Columbus State. My wife Stacee and I have 3 children, Brandon, Nicholas, and Katelyn. In my free time I enjoy classic and contemporary cars. I’m your typical car guy, can’t get enough. My favorite vacation spot must be Punta Cana, Dominican Republic. This is where Stacee and I got married. It’s not well known but I enjoy playing chess and I’m pretty good at it. The Jaguar XJ is my favorite model and I look forward to taking care of you and your favorite.

  • Sean Absten

    Sean Absten

    Service Technician

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    Sean Absten

    Sean Absten

    Service Technician

    My name is Sean Absten, and I am a Service Technician with Jaguar Land Rover of Easton. I began my career in the automotive industry in 2023 and joined Germain in 2026. I hold an associate’s degree in Automotive High Performance and in HEAV (Hybrid, Electric, and Alternative Vehicles).

    A Grove City, Ohio native, I am a graduate of Grove City High School and the University of Northwestern Ohio. Outside of work, I enjoy flying and working on my car collection. In addition to my passion for automotive repair, I am also a licensed pilot and hold a CDL.

  • Nick Corkwell

    Nick Corkwell

    Service Technician

    Nick Corkwell

    Nick Corkwell

    Service Technician

  • Adam Fannin

    Adam Fannin

    Service Technician

    Adam Fannin

    Adam Fannin

    Service Technician

  • Adam Freeland

    Adam Freeland

    Service Technician

    Adam Freeland

    Adam Freeland

    Service Technician

  • Tomas  Jesus

    Tomas Jesus

    Service Technician

    Tomas  Jesus

    Tomas Jesus

    Service Technician

  • Johnny Lama

    Johnny Lama

    Service Technician

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    Johnny Lama

    Johnny Lama

    Service Technician

    Hello, I’m Johnny Lama, a service technician for Land Rover of Easton. Having started my automotive career in 2009 I joined the Germain team in December 2022. Before my introduction to the auto industry, I worked for Aspen Ski & Board. Born and raised in Columbus Ohio, I graduated from the University of Northwestern Ohio. Away from work, I enjoy spending time outdoors and with my children Addely and Aubrynn. My love for the outdoors led me to my favorite vacation escape in Bozeman, MT. The views are great and the wildlife is spectacular.

  • Tommy Malone

    Tommy Malone

    Service Technician

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    Tommy Malone

    Tommy Malone

    Service Technician

    Hi, my name is Tommy Malone. I’m a Service Technician for Jaguar Land Rover of Easton. My automotive career began in 2014 and has centered around luxury brands. I believe in providing our guests with the best service and want them to know they are my top priority. The level of service I provide will be the best of my abilities and I will service each vehicle as if it were my mother’s. I’m from the Columbus area and I love the country and farms. Graduating from Gahanna Lincoln HS I furthered my education at Columbus State Community College in the automotive program. Away from the dealership, I enjoy hunting, fishing, dogs, cars, and motorcycles. I also like to spend time with my girlfriend Amber. Being a music fanatic allows me to enjoy all genres with no favorite. My first and best vacation was spent at Myrtle Beach, awe of the memories I have of this great vacation. My career may have landed me in this business; however, I have always had the desire to become a Police Officer. Having always loved sports cars and the sound of them, the Jaguar F-Type SVR is my favorite. I look forward to providing you with a quality Germain experience.

  • Brent Murray

    Brent Murray

    Service Technician

    Brent Murray

    Brent Murray

    Service Technician

  • Shane O'Brien

    Shane O'Brien

    Service Technician

    Shane O'Brien

    Shane O'Brien

    Service Technician

  • Juriell Rivera

    Juriell Rivera

    Service Technician

    Juriell Rivera

    Juriell Rivera

    Service Technician

  • Andrew Young

    Andrew Young

    Service Technician

    Andrew Young

    Andrew Young

    Service Technician

Parts

  • Jordan Mitchell

    Jordan Mitchell

    Parts Advisor

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    Jordan Mitchell

    Jordan Mitchell

    Parts Advisor

    Joining the Germain team in December 2025 as a Parts Advisor, I am Jordan Mitchell. I began in the automotive industry in September 2010 and have experience as a technician and claim adjuster. I hold a degree in Automotive Technology and an associate’s degree in automotive business. I am excited for my new opportunity and looking forward to growing with the company. Integrity and support are my focus for my customers and the service I provide. I understand what it means to value the company as an employee, not just a worker. I reflect on Gal. 5:22 as the center of the focus of my life: to bear the “fruits of the spirit” in humanity and kindness. Columbus was a wonderful place to grow up and live. With the diverse options available for dining, there is always something scrumptious to try. Away from work, I enjoy going to the gym, watching movies, traveling (Puerto Rico is my favorite vacation spot), and spending time with my wife, Sequaya. Of the Land Rover line, the full-size Range Rover is my choice for the luxurious style and spacious interior. I look forward to being a part of keeping you and your favorite safely on the road.

  • Vince Wagner

    Vince Wagner

    Parts Advisor

    Vince Wagner

    Vince Wagner

    Parts Advisor

  • Russell Elam

    Russell Elam

    Parts Driver

    Russell Elam

    Russell Elam

    Parts Driver

  • Quinten Franklin Jr.

    Quinten Franklin Jr.

    Parts Driver

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    Quinten Franklin Jr.

    Quinten Franklin Jr.

    Parts Driver

    Hello! I am Quinten Franklin Jr., a parts delivery driver for Land Rover of Easton. I joined the Germain team in August of 2023 bringing with me a diverse career background. Customer service is my focus and I do everything I can to ensure their complete satisfaction. I am excited to start my career here at Germain and am looking forward to all the opportunities for growth within. Born and raised in Columbus, OH I enjoy how family-oriented Columbus is. I graduated from Westerville South and attended the University of St. Francis in Ft. Wayne, Indiana for computer science. Away from work, I enjoy staying active, playing sports, working out, and playing video games. If I were to be a fictional character, I would be Michael Scott from The Office, I would be the world’s best boss. My favorite vacation escape was in San Diego, I enjoy the West Coast vibes. Some fun facts about me; I can solve a Rubix’s cube and my eyes change color.

Head Rovers

  • Austin Germain

    Austin Germain

    Dealer Principal

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    Austin Germain

    Austin Germain

    Dealer Principal

    Hello, I’m Austin Germain, Dealer Principal of Jaguar Land Rover of Easton. Born and raised in Bexley, I love the city and culture of Columbus and downtown. I graduated from Columbus Academy and Miami University. I got a taste for the family business at an early age. Staring in commercials alongside my father and older siblings, I have worked my way through the company before moving to my current role. Our family of dealerships believes that putting the customer first is the only thing that matters. I enjoy the outdoors, vintage cars, woodworking, and spending time with my wife Lauren. Vacations find us escaping to any island as I love the beach. Being able to fill my love of the outdoors as well as relaxing and enjoying my favorite music by Jack’s Mannequin makes for a great time. Other than my interest in cars I always wanted to be a customs and border agent. We represent two great lines and I find that I appreciate the Range Rover full size as there isn’t anything it can’t do exceedingly well.  I want to welcome you to our dealership and I look forward to meeting you.

  • Ralph Germain

    Ralph Germain

    Ralph Germain

    Ralph Germain

  • Cisco Germain

    Cisco Germain

    Cisco Germain

    Cisco Germain

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Land Rover Easton 40.0606395, -82.9986606.