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Meet Our Staff

Management

  • Tom Hite

    Tom Hite

    General Manager

    Tom Hite

    Tom Hite

    General Manager

  • Anthony Akrouche

    Anthony Akrouche

    General Sales Manager

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    Anthony Akrouche

    Anthony Akrouche

    General Sales Manager

    Hi, I’m Anthony Akrouche, client advisor for Land Rover of Easton. Joining the Germain team in July 2019 I’m excited for this new adventure in the auto industry. I believe my experience in sales, customer service, and management will assist me in providing our guests with the ultimate experience. I believe reputation is everything and am thrilled to be a part of a customer-centric team that is dedicated to customer satisfaction. Born in Columbus, OH I was raised in Lebanon and Columbus. I graduated from Central Crossing High School and Columbus State. When I’m away from the dealership I enjoy hanging out with my wife and family. I also enjoy a good cigar occasionally or I’ve been known to paint, sketch, and draw.  My superhero alter ego would have to be Batman. He’s well-tailored and drives a cool car. My most enjoyable vacation place is in Madrid Spain, I found there to be plenty to see and do. The full-size Range Rover has caught my eye, it has kept its heritage over the years. I’m looking forward to meeting you and assisting you with what catches your eye.

  • Neil Gallagher

    Neil Gallagher

    Service Manager

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    Neil Gallagher

    Neil Gallagher

    Service Manager

    Hello, I’m Neil Gallagher, service director for Land Rover of Easton. My automotive career began in December 1981, and I joined the Germain team in 2018 transitioning to my current role in July 2023. My focus is to always deliver an outstanding experience that creates loyalty beyond reason. My wife and I have two children and away from work I enjoy being outdoors enjoying all that nature has to offer. I look forward to seeing you in our service drive.

  • Mike O'Brien

    Mike O'Brien

    Finance Director

    Mike O'Brien

    Mike O'Brien

    Finance Director

  • Lauren Germain

    Lauren Germain

    Social Media-Public Relations Director

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    Lauren Germain

    Lauren Germain

    Social Media-Public Relations Director

    My name is Lauren Germain. I’m the Social Media-Public Relations Director for Jaguar Land Rover of Easton. I started in the automotive industry in August 2017 transitioning to JLR when we opened in late 2018. My prior experience and education give me a great advantage in this role. I graduated from Bishop Watterson and Miami University where I earned my degree in Social Media Design. Our commitment to always putting the customer first is at the forefront in all that I do. Away from the dealership I enjoy Blue Jacket games, Pilates and spending quality time with my husband Austin. We enjoy island vacations and I find my favorite is Bora Bora, it’s unlike any other place on earth. The beauty is enhanced while I relax and enjoy any music by Drake. No one knows but I always wanted to be on SNL. Who knows maybe one day you’ll see me on there doing some impersonations that I enjoy doing. Of the lines we represent I gravitate to the Range Rover Defender. It’s a classic staple of the brand and my dream car.  We all welcome you to JLR and I look forward to personally meeting you.

  • Darien Dennis

    Darien Dennis

    Client Relations Manager

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    Darien Dennis

    Darien Dennis

    Client Relations Manager

    Hi, I’m Darien Dennis client relations manager for Jaguar / Land Rover of Easton. My automotive career began in 2012 and I transitioned to the Germain team in May of 2020. I developed my customer relations skills over the years and have learned different ways to make a positive experience for our customers. I believe that listening and communicating in a positive manner are the keys to a successful experience. I was born and raised in Lima, OH but spent the past 25 years in Chicago. I enjoyed growing up in Northwest Ohio and being able to watch the Cleveland Browns every weekend during football season. I graduated from Allen Easton High School and attended the College of DuPage for my certification in Real Estate. My husband, Tim, and I relocated to the Columbus area to escape the high cost of living in Chicago and to be closer to my family. In my free time, I enjoy reading nonfiction and traveling. However, if I could be any fictional character, it would be Miss Truly because she was very refined but with an adventurous spirit. My favorite vacation getaway is Europe because I’m fascinated by the different cultures you encounter throughout the continent. I look forward to meeting you and helping you find your favorite vehicle.

  • Loralee Trapp

    Loralee Trapp

    Director of First Impressions

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    Loralee Trapp

    Loralee Trapp

    Director of First Impressions

    As Director of First Impressions for Jaguar Land Rover of Easton, I’m Loralee Trapp. I have been with the Germain dealerships since 2008 and have 20 plus years of customer service experience. I was excited to join the JLR team in 2018 for the launch of our new brands. I’m focused on making sure each customer feels welcomed. We want you to feel like a part of our family and we work hard to meet your needs. I believe listening closely to our customers is key to our success to provide quality service. Being from Old Washington, OH I enjoyed growing up on a farm. I graduated from Buckeye Trail High School and entered the work force. When I’m not at work I enjoy spending time with my son Brantley and my family. Kitty Hawk, NC is my favorite vacation that I have taken. It was a first family vacation in a long time. I enjoyed all of us being together on the beach and the family time we had.  I look forward to your visit.

Sales

  • Quintin Carr

    Quintin Carr

    Client Advisor

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    Quintin Carr

    Quintin Carr

    Client Advisor

    Hi, I’m Quintin Carr Encore Specialist for Land Rover of Easton. Joining the Germain team in March 2022 I’m excited to be a part of this customer-centric team. I’m an absolute car nut and have quite a bit of car knowledge that will assist me in my current role. Prior to joining the Germain team, I served 4 years with the United State Marine Corp. where I developed my teamwork, communication, and leadership skills all of which are also important in the auto industry. I work hard to ensure that our guests are completely satisfied, if I can’t figure something out, I will go above and beyond to find the answers for you to provide you with the best customer experience I can. Born in Reynoldsburg, OH I was raised in Lisbon, OH a small town where everyone knows everyone. I graduated from Beaver Local High School and returned to the Columbus area in 2021 as my wife Isabel is going to school here. Away from work, I enjoy playing video games and taking my dog Django on walks. My alter ego fictional character is Spiderman, he helps everyone and is very friendly, and always wants to be the best. My favorite vacation escape is in Hawaii. I used to live there and no place on earth compares to it in my opinion. Fun fact about me, a few years ago before I had a couple of shoulder surgeries, I carried a +1 handicap on the golf course. The Defender 90 V8 edition is my favorite of the line, you can go anywhere in a Defender. I look forward to meeting you and assisting you with your new vehicle.

  • Keshia Eichhorn

    Keshia Eichhorn

    Client Advisor

    Keshia Eichhorn

    Keshia Eichhorn

    Client Advisor

  • Robert Eisenbach

    Robert Eisenbach

    Client Advisor

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    Robert Eisenbach

    Robert Eisenbach

    Client Advisor

    I’m Robert Eisenbach, Sales Consultant for Jaguar Land Rover of Easton. In Aug 2014 I joined the automotive industry. I have been with JLR since 2014. Prior to the auto industry I owned my own business. As a business owner I look at the whole picture from consumer to owner.  I believe success at any level depends on our ability to treat others as we want to be treated and putting our customers first. Being from Newark, OH I like being from a small town and it’s was a great place to raise our family. My wife Barbara and I have two adult children R.L. and Eric. I enjoy spending my free time with my family and restoring vintage cars and motorcycles. My wife and I enjoy vacationing anywhere our children are located. No one knows but I went to design school to learn pattern making. I also can weld/ paint / restore cars and motorcycles. The Range Rover Sport is the model I lean toward. It’s a great daily drive with lots of power and sound. I look forward to combining my passion for people, autos and design to help you find your perfect ride!

  • Spencer Elmer

    Spencer Elmer

    Client Advisor

    Spencer Elmer

    Spencer Elmer

    Client Advisor

  • Isaac Selvey

    Isaac Selvey

    Client Advisor

    Isaac Selvey

    Isaac Selvey

    Client Advisor

  • Kevin Winston

    Kevin Winston

    Client Advisor

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    Kevin Winston

    Kevin Winston

    Client Advisor

    My name is Kevin Winston, client advisor for Land Rover of Easton. I began my auto career in the ’90s after serving in the U.S Army I was excited to join the Germain team in February 2019. My background consists of sales as well as some years in the banking world. I believe our guests are like members of our family and deserve the utmost quality experience. Born and raised in Indiana I transitioned to the Columbus area in 1992 as my wife is from here. Amy and I have two children Kyle and Kourtney. Away from the dealership I enjoy going, and sometimes participating in car shows, checking out the restaurant scene, as well as traveling and watching movies. When listening to music, I like a wide variety of different genres. I like vacations abroad, and here in Charleston, SC the Isle of Palms has been one of my favorites. Naples Florida is also like a second home to me as well. I enjoy the ocean and the beautiful beach houses. Choosing a favorite vehicle for me is any of our SVR models as I like the luxury mixed with the performance they have. I look forward to the opportunity to make this one of the best experiences, as well as welcoming you into the Land Rover Family!

  • Calvin Adams

    Calvin Adams

    Concierge

    Calvin Adams

    Calvin Adams

    Concierge

  • Rashid Ahmed

    Rashid Ahmed

    Concierge

    Rashid Ahmed

    Rashid Ahmed

    Concierge

  • Mario Gonzalez

    Mario Gonzalez

    Concierge

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    Mario Gonzalez

    Mario Gonzalez

    Concierge

    Hello, I’m Mario Gonzalez Concierge for Land Rover of Easton. Joining the Germain team in November 2022 I’m looking forward to being part of a successful team. Germain is focused on customer satisfaction, and I believe that if the customer is satisfied, the business will thrive. I graduated from Franklin Heights and have resided in the area since 2010. Away from my full-time job, I’m a hard worker so I’m finding ways to make money in my spare time. Vacations are fun no matter where they are spent if they are with the family. Fun facts about me: I have lots of hidden talents and I can’t tell you something no one knows about me cause then, someone would know. The Range Rover Full S2 is my favorite of the line, it’s big and has lots of space.

  • Garrett Lafferty

    Garrett Lafferty

    Concierge

    Garrett Lafferty

    Garrett Lafferty

    Concierge

  • Troi Williams

    Troi Williams

    Concierge

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    Troi Williams

    Troi Williams

    Concierge

    Hi, I am Troi Williams concierge for Land Rover of Easton. My automotive career began in 2005 and I transitioned to the Land Rover team in 2020. My overall commitment is to make sure our customers are truly satisfied with my work and the company. Born and raised in Sandusky my favorite thing is Cedar Point. In my free time, I enjoy riding my motorcycle and my favorite vacation was in New Orleans I loved the culture. The Jaguar I-Pace is my favorite of the line for its design. I look forward to meeting you when you visit us.

Service

  • Jon Allen

    Jon Allen

    Service Advisor

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    Jon Allen

    Jon Allen

    Service Advisor

    Hi, I’m Jon Allen, service advisor for Land Rover of Easton. My career in the automotive industry began in June 2011 and I joined the Germain team in July 2023 bringing with me all the knowledge I have gained over the years that will assist me in providing our guests with the ultimate experience. Everyone I interact with daily is a customer of mine. From technicians, and fellow advisors, to service customers/guests. Born and raised in Springfield, OH I lived in Virginia Beach for the last 10 years. I loved living across the street from the ocean, but my family is from this area so I made the decision to be closer to them. When I’m away from work I enjoy golfing, surfing, and beach volleyball (the last two are a little challenging now). Fun fact about me; I was supposed to go to Tokyo for the Olympics, but Covid interrupted those plans. I would still enjoy going. I also attended college when I was 10 years old. My favorite vehicle of the Land Rover line is the Defender. I’m excited to meet you and assist you when you bring your favorite model in for service.

  • Sara Rashdan

    Sara Rashdan

    Service Advisor

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    Sara Rashdan

    Sara Rashdan

    Service Advisor

    Hello, I’m Sara Rashdan, service advisor for Land Rover of Easton. My career in the automotive industry began in July 2012 and I joined the Germain team in May 2023. Over the years I have gained experience working with different brands and have strengthened my automotive knowledge. I work hard to ensure a seamless and straightforward service experience. Born and raised in San Francisco, I studied behavioral science and automotive engine performance at City College of San Francisco. I relocated to the Columbus area in April 2023. Away from work, I enjoy hiking, going to the gym, and spending time with family and friends. My favorite is the Range Rover, Sport SVR. It is an amazing vehicle providing comfort, style, and reliability.

  • Ryan Tincher

    Ryan Tincher

    Service Advisor

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    Ryan Tincher

    Ryan Tincher

    Service Advisor

    My name is Ryan Tincher and I joined the Germain team here at Jaguar Land Rover of Easton as a Parts Advisor in January 2019. I feel that my background working on a production line in a bottling plant will help me succeed in my new adventure in the auto industry. My goal is to always maintain a caring and professional attitude, treat everyone with respect and provide our guests with a quality experience. I’m from the Columbus area GO BUCKS! In my high school days, I was a Cruiser, graduating from Groveport Madison High School. My wife Madison and I have three children Sophie, Sutton and Stella. Having three children keeps us active however I do find time to enjoy playing softball or watching sports. The Range Rover Sport all black is my favorite model. It’s the perfect ride for my family.

  • Heather Henderson

    Heather Henderson

    Service Receptionist

    Heather Henderson

    Heather Henderson

    Service Receptionist

  • Kimberly Knight

    Kimberly Knight

    Service Administrator

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    Kimberly Knight

    Kimberly Knight

    Service Administrator

    I am an Arizona State Sundevil with over 20 years of experience delighting customers as a manager in the food service/ hospitality industry. I am proud to have moved on to delighting customers in the automotive industry! While the product has changed, the philosophy has not: treat people the way they want to be treated and find ways- big and small- to delight the individual customer, honoring and affirming their values, and ensuring their complete satisfaction in every interaction. I joined Germain in 2019 and am excited to continue my journey with the company here at Land Rover of Easton. 

  • Brian Noeth

    Brian Noeth

    Shop Foreman

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    Brian Noeth

    Brian Noeth

    Shop Foreman

    Hello, I’m Brian Noeth. I joined the Germain team in January 2019 as a Certified Technician for Jaguar Land Rover of Easton, bringing with me an automotive career that began in 1998. My entire automotive career has focused on the luxury brands. I believe to achieve superior customer satisfaction I need to put myself in our guests place and treat them and their vehicle the way I would want to be treated. Originally from Columbus, I enjoy that small town atmosphere with the big city opportunities. I graduated from Brookhaven HS and attended classes at Columbus State. My wife Stacee and I have 3 children, Brandon, Nicholas, and Katelyn. In my free time I enjoy classic and contemporary cars. I’m your typical car guy, can’t get enough. My favorite vacation spot must be Punta Cana, Dominican Republic. This is where Stacee and I got married. It’s not well known but I enjoy playing chess and I’m pretty good at it. The Jaguar XJ is my favorite model and I look forward to taking care of you and your favorite.

  • Joe Borgerson

    Joe Borgerson

    Service Technician

    Joe Borgerson

    Joe Borgerson

    Service Technician

  • Mariah Carter

    Mariah Carter

    Service Technician

    Mariah Carter

    Mariah Carter

    Service Technician

  • Adam Fannin

    Adam Fannin

    Service Technician

    Adam Fannin

    Adam Fannin

    Service Technician

  • Alfredo Garcia

    Alfredo Garcia

    Service Technician

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    Alfredo Garcia

    Alfredo Garcia

    Service Technician

    I’m Alfredo Garcia, an apprentice automotive technician for Land Rover of Easton. Joining the Germain team in July 2023 my automotive career began in May 2022. Prior to joining Germain, I worked as a runner for a pet store and as a body shop technician. I believe in always being honest, useful, and available. Born and raised in Sacramento, CA I’m a graduate of Valley High School and I loved being two hours away from lakes, oceans, and other cities. In June 2023 I moved to the Columbus area to take advantage of the opportunity for growth available here both personally and professionally. When I’m away from the dealership I enjoy watching movies, walking my dogs, and spending time with my girlfriend. You may catch me listening to music which would include my favorite Summer Nights by Lil Rob. My favorite vacation escape was in Lake Tahoe. I enjoyed camping, fishing, hiking, and beautiful scenery. Fun fact about me, I have pet roosters and a pet horse. The Range Rover Defender is my favorite of the line. I’m honored to be working on your favorite model.

  • Roberto Gonzalez

    Roberto Gonzalez

    Service Technician

    Roberto Gonzalez

    Roberto Gonzalez

    Service Technician

  • Johnny Lama

    Johnny Lama

    Service Technician

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    Johnny Lama

    Johnny Lama

    Service Technician

    Hello, I’m Johnny Lama, a service technician for Land Rover of Easton. Having started my automotive career in 2009 I joined the Germain team in December 2022. Before my introduction to the auto industry, I worked for Aspen Ski & Board. Born and raised in Columbus Ohio, I graduated from the University of Northwestern Ohio. Away from work, I enjoy spending time outdoors and with my children Addely and Aubrynn. My love for the outdoors led me to my favorite vacation escape in Bozeman, MT. The views are great and the wildlife is spectacular.

  • Tommy Malone

    Tommy Malone

    Service Technician

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    Tommy Malone

    Tommy Malone

    Service Technician

    Hi, my name is Tommy Malone. I’m a Service Technician for Jaguar Land Rover of Easton. My automotive career began in 2014 and has centered around luxury brands. I believe in providing our guests with the best service and want them to know they are my top priority. The level of service I provide will be the best of my abilities and I will service each vehicle as if it were my mother’s. I’m from the Columbus area and I love the country and farms. Graduating from Gahanna Lincoln HS I furthered my education at Columbus State Community College in the automotive program. Away from the dealership, I enjoy hunting, fishing, dogs, cars, and motorcycles. I also like to spend time with my girlfriend Amber. Being a music fanatic allows me to enjoy all genres with no favorite. My first and best vacation was spent at Myrtle Beach, awe of the memories I have of this great vacation. My career may have landed me in this business; however, I have always had the desire to become a Police Officer. Having always loved sports cars and the sound of them, the Jaguar F-Type SVR is my favorite. I look forward to providing you with a quality Germain experience.

  • Shane O'Brien

    Shane O'Brien

    Service Technician

    Shane O'Brien

    Shane O'Brien

    Service Technician

  • Matt Smith

    Matt Smith

    Service Technician

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    Matt Smith

    Matt Smith

    Service Technician

    My name is Matt Smith, I’m a service technician here at Jaguar Land Rover of Easton. Joining the Germain team in March 2019 I have training in auto service as well as auto parts. Having proudly served our country in the Army has allowed me to develop my attention to detail and discipline. When providing service to our guests I treat them and their vehicles the way I wish to be treated. Being from the Mt. Vernon area I like the fact that there isn’t any “light pollution”. I received my training in the Collision Repair program at the Knox County Career Center. Relocating to the Columbus area for work I’m excited to be part of the Germain team. In my free time you might find me hiking with my dog, listening to music, or going to Clipper’s games. My goal is to keep you and your vehicle safely on the road.

  • Brian Stropki

    Brian Stropki

    Service Technician

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    Brian Stropki

    Brian Stropki

    Service Technician

    Joining the Land Rover team as a service technician in December 2020, I am Brian Stropki. I am excited to put my training to work and focus on getting you and your vehicle safely back on the road. I am from the central Ohio area and graduated from Village Academy. Away from work I enjoy flying, model building, and spending time with my wife Jennifer, and daughter Brynn. Vacations have me headed towards a beach to relax and soak up the sunshine. I also might be caught listening to music, my favorite being anything by Slipknot. I am honored to provide you with your service needs.

  • Steve Vance

    Steve Vance

    Service Technician

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    Steve Vance

    Steve Vance

    Service Technician

    My name is Steve Vance service technician for Land Rover of Easton. I started with Jaguar in 1999 as my first dealership position and joined the Germain team in 2020. I believe our customers are looking for the uniqueness and luxury of the JLR brand. I enjoy working with them and being a problem solver. Born in Kansas, I was raised in the Chicago suburbs. I’ve had the opportunity to live in multiple beautiful states. I really enjoyed the outdoor experiences both Washington and Colorado offered. I graduated from Universal Technical Institute and Jaguar Pace School. In 2011 I relocated to Ohio to take care of my family. When I’m not at work I enjoy home improvements, woodworking, backpacking, camping, biking, kayaking, anything outdoors, getting involved in some sort of project, and spending time with my partner Rachel and her son Noah. The Range Rover is my favorite of the Land Rover line for family or off-road activities.

Parts

  • Seth Holmes

    Seth Holmes

    Parts Manager

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    Seth Holmes

    Seth Holmes

    Parts Manager

    Hello, I’m Seth Holmes, Parts Manager for Land Rover of Easton. My automotive career began in June of 2007 and I joined the Germain team in April 2021. I strongly believe that to create a positive guest experience you just need to provide the level of service you would expect to receive. Born and raised in Waldo, OH it of course is the home of the famous bologna sandwich at G&R Tavern. If you haven’t been you should visit. I relocated to the Columbus area in 2009. Away from work, I enjoy spending time with friends and family on the golf course or on the lake. My favorite vacation escape was in Kailua-Kona, Hawaii for the beaches and beautiful weather. I’m quite fond of the Defender, its capability for off-roading while also being luxurious is something I see myself enjoying. I look forward to meeting you and assisting you with your parts needs.

  • Vince Wagner

    Vince Wagner

    Parts Advisor

    Vince Wagner

    Vince Wagner

    Parts Advisor

  • Russell Elam

    Russell Elam

    Parts Driver

    Russell Elam

    Russell Elam

    Parts Driver

  • Quinten Franklin Jr.

    Quinten Franklin Jr.

    Parts Driver

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    Quinten Franklin Jr.

    Quinten Franklin Jr.

    Parts Driver

    Hello! I am Quinten Franklin Jr., a parts delivery driver for Land Rover of Easton. I joined the Germain team in August of 2023 bringing with me a diverse career background. Customer service is my focus and I do everything I can to ensure their complete satisfaction. I am excited to start my career here at Germain and am looking forward to all the opportunities for growth within. Born and raised in Columbus, OH I enjoy how family-oriented Columbus is. I graduated from Westerville South and attended the University of St. Francis in Ft. Wayne, Indiana for computer science. Away from work, I enjoy staying active, playing sports, working out, and playing video games. If I were to be a fictional character, I would be Michael Scott from The Office, I would be the world’s best boss. My favorite vacation escape was in San Diego, I enjoy the West Coast vibes. Some fun facts about me; I can solve a Rubix’s cube and my eyes change color.

Head Rovers

  • Austin Germain

    Austin Germain

    Dealer Principal

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    Austin Germain

    Austin Germain

    Dealer Principal

    Hello, I’m Austin Germain, Dealer Principal of Jaguar Land Rover of Easton. Born and raised in Bexley, I love the city and culture of Columbus and downtown. I graduated from Columbus Academy and Miami University. I got a taste for the family business at an early age. Staring in commercials alongside my father and older siblings, I have worked my way through the company before moving to my current role. Our family of dealerships believes that putting the customer first is the only thing that matters. I enjoy the outdoors, vintage cars, woodworking, and spending time with my wife Lauren. Vacations find us escaping to any island as I love the beach. Being able to fill my love of the outdoors as well as relaxing and enjoying my favorite music by Jack’s Mannequin makes for a great time. Other than my interest in cars I always wanted to be a customs and border agent. We represent two great lines and I find that I appreciate the Range Rover full size as there isn’t anything it can’t do exceedingly well.  I want to welcome you to our dealership and I look forward to meeting you.

  • Ralph Germain

    Ralph Germain

    Ralph Germain

    Ralph Germain

  • Cisco Germain

    Cisco Germain

    Cisco Germain

    Cisco Germain

Land Rover Easton 40.0606395, -82.9986606.